my junior® Warranty Conditions

Warranty extension:

Because your well-being is very close to our hearts, we are very committed to accompanying you on your journey to happiness. That’s why my junior gives you^® to the statutory warranty of 2 years 10-year guarantee on all combination prams, buggies and my junior^® Child seats (Applies to all purchases from the 1.4.2022 and only for the initial purchase). If you wish to make use of the warranty during this period, you can do so as follows:

mein Junior^® Door2Door Repair Service*

As my junior^® Pushchair customer, you benefit from my junior^® Door2Door Repair Service. With this service, we will collect your my junior free of charge.^® We will collect the pushchair from your home in the event of a warranty claim or maintenance, and return the repaired/serviced my junior to you.^® Pushchair return. Would you like to submit a warranty claim? You can do so here:

mein Junior^®10-year guarantee

Below you will find the applicable warranty conditions for the purchase of new my junior^® Prams & Accessories from my junior^® GmbH based in Aachen.

1. In accordance with the applicable legislation, all consumers benefit when purchasing a new my junior^® Pushchair (hereinafter referred to as the product) with a 2-year statutory warranty and an extension to 10-year guarantee.

2. In addition to the statutory warranty mentioned in point 1, my junior also grants^® when purchasing a new my junior^® Pushchairs, buggies & my junior^® Child seats come with a 10-year guarantee from the date of purchase (valid for all purchases from the 1.4.2022 and only for the first purchase). my junior^® guarantees that the purchased product is free from defects in material and workmanship. These provisions apply to all products purchased within the European Economic Area (EEA) as well as Switzerland.

3. You can find out in detail which defects are covered and which are not in the table under item 10.

4. The warranty period begins alongside the statutory warranty from the date of purchase upon handover of the product by an official my junior.^® Specialist retailer or my junior^® himself. The start of the warranty period is the date of purchase or delivery. Upon handover of the product, the warranty holder must immediately check the product for defects and report these to the qualified specialist dealer or my junior^® to be reported immediately upon discovery of defects.

5. A prerequisite for claiming under this warranty is the provision of proof of purchase showing the original purchase date for the acquisition from a qualified my junior^® Dealer or my junior^® is present. My Junior No warranty is granted if the product has been used or purchased from an unauthorised reseller. The warranty is not transferable to third parties.

6. If there is a defect covered by this warranty (see point 11), my junior may^® at its own discretion, remedy the defect itself, have it rectified by a qualified specialist dealer or service centre (rectification), or deliver a new product (replacement). In the case of rectification, my junior may^® at its own discretion, either repair or replace the defective part. Since my junior^® reserves the right to discontinue the production of a model, a spare part, a colour, a fabric or an accessory, it is the right of my junior^®, to provide the customer during the warranty period with a product, a spare part, a colour or a fabric of at least comparable quality as a replacement.

7. The following applies to the exercise of the rights referred to in section 6:

7.a. Claims under warranty can only be made with qualified my junior^® Specialist retailers in the European Economic Area (EEA) as well as Switzerland are eligible. If the product is delivered to a region other than the EEA and Switzerland, the warranty cannot be claimed.

7.b. Replaced parts become the property of my junior.^®.

7.c. For parts installed, painted or repaired as part of a rectification, a warranty is provided in accordance with the original warranty period of the product until its expiry. This also applies to a product supplied as a replacement. Rectification or replacement therefore does not entitle the customer to an extension of the warranty period.

7.d. If the product becomes inoperable due to a defect covered by the warranty, the warranty holder is obliged to contact their qualified my junior^® Specialist retailer or my junior^® to make contact without delay. They will decide whether the necessary work will be carried out on site, in their workshop, or at my junior.^® must be carried out.

7.e. No further claims arise from this guarantee. In particular, the guarantee does not cover any compensation claims, such as z.B. the provision of a loan pushchair for the duration of the repairs, nor does it cover claims for damages.

7.f. Delivers my junior^® due to a warranty claim, my junior may provide a new product^® The guarantee holder may demand the return of the defective pram and request reasonable compensation for the use of the returned product in accordance with the provisions of the German Civil Code regarding withdrawal (§§ 346–348 BGB). This usage fee is calculated proportionally to the period of use after the expiry of the two-year warranty period. Such a usage fee may only be charged in Germany. The return of the defective product, as well as the delivery of a new product, will take place exclusively at the qualified specialist retailer where the original purchase was made.

8. If the rectification – asserted in accordance with the above Section 6 – fails, in particular if the same defect cannot be remedied or if further attempts at rectification are unreasonable for the guarantee holder, the guarantee holder may from my junior^® Demand delivery of a defect-free product. Clause 7f applies accordingly.

9. The following table provides detailed insights into defects covered by the "Carefree Guarantee". A distinction is made here between hard goods (z.B. Frame, wheels, parking brake etc.) and fabric parts or accessories (z.B. Zip, press studs, strap etc.).

Warranty services for my junior^® Pram

Warranty services for my junior^® Accessories

11. This warranty does not affect your statutory rights, in particular warranty claims against the seller of the product and possible claims under the Product Liability Act against my junior.^® GmbH as manufacturer not restricted.

In the following cases, the warranty is excluded:

• mein Junior^® No warranty is granted if the product has been used or purchased from an unauthorised reseller.
• There are no warranty obligations if the defect has arisen because:
• the product has been improperly handled or overused (z.B. if the permissible total weight has not been observed), or
• the product previously by the guarantee holder or a third party who is not a qualified my junior^® Dealer, has been improperly repaired, improperly maintained, or improperly cared for, or
• parts have been installed in the product whose use has not been approved by the manufacturer, or
• the product from my junior^® has been altered in an unauthorised manner, or
• the accessories used are not original my junior^® Accessories were, or
• the warranty holder has not followed the regulations regarding the operation, handling, and care of the product (see operating instructions).
• Defects due to natural wear and tear, as well as defects (z.B. Rust, scratches, corrosion), caused by external factors, outside environmental influences (z.B. Accident, hail, ice, snow, flooding, high humidity, animals) or have arisen due to a lack of maintenance and care. See also Clause 9.

Other warranty provisions:

As we are constantly working to further develop our products, my junior reserves the right^® GmbH reserves the right to modify or discontinue the production of individual models, colour variants, accessories, or fabrics. In the event of a warranty claim, we will replace these with similar spare parts, colours, or accessories as appropriate. my junior^® reserves the right to change the warranty terms.