Shipping information

For orders over €50, shipping within Germany and to EU countries is free. For orders below this amount, the shipping costs are €5.90 in Germany & €14.90 in Europe. Exceptions may apply to certain countries. You can find a detailed breakdown of the shipping costs in the table below. Shipping is carried out by our shipping partners DHL, DPD or Deutsche Post.

Free returns from Germany on orders over €50

We will cover the return shipping costs from Germany for orders with a value of €50 or more. For orders under €50, you will be responsible for the return shipping costs of €5.90, or you can cover the direct costs of returning the goods.

Free returns from Europe on orders over €100

We will cover the return shipping costs from Europe for orders with a value of €100 or more. For orders up to a value of €100, you are responsible for the direct return shipping costs.

Please send us an email at hello@my-junior.com or a WhatsApp with the following details:

• Your order number
• the product you wish to return
• as well as the reason for the return

Alternatively, you can also reach us by phone at +49 241 90101780 – our service team will be happy to assist you personally.
Once we have received your feedback, the return label will be sent to you promptly by email.

If the value of the goods is below €50 in Germany and below €100 in the EU, we kindly ask you to send the product, with the enclosed returns form and pre-paid postage, to the following address:

my junior returns

on April 25

52379 Langerwehe

100-day trial offer

• You can test your pram at home for 100 days.
• The offer is only valid for combination prams & buggies and not for accessories, baby carriers or car seats.
• Your 100-day trial period only applies to prams that are on www.my-junior.com were purchased.
• Spare parts are excluded from the offer.
• For an order with 2 prams, the offer of 100 days trial applies to only one of the prams. The other pram has the usual trial period of 30 days.
• The offer is not transferable.

The following conditions must be met for a return

• Return shipment in original packaging.
• Product in original condition.
• The product must not show any damage or signs of use.
• All original stickers must be present.
• my junior® GmbH reserves the right to refuse the order if there are indications of fraud.

Delivery options

Delivery to your address

• Have your order delivered right to your doorstep
• The shipping costs and delivery times stated below apply.

Bereit zum Schlendern

• Pick up your order directly in selected stores on site
• Incl. assembly service, personal instruction u.v.m. for only €39
• The shipping times stated below apply.
  from €300 value of goods

Click & Collect

• Have your order sent directly to selected stores
• Individual collection when you have time
• The shipping costs and delivery times stated below apply.
  from €300 value of goods

Shipping costs and shipping times* for My Junior Products:

*plus individual product delivery time.