Warranty and service request

Submit a warranty claim or a paid service request for your My Junior® product purchased online or at a retailer.

How it works
Fill in the My Junior warranty request form Fill out the form
Upload supporting media for your My Junior request Upload descriptive photos or a video
Send your My Junior warranty request Submit your request

We will process your warranty or service request as quickly as possible. If you have any questions, feel free to contact us personally.

+49 241 916 07 70

Service hours: Mon-Thu 09:00-16:00, Fri 09:00-15:00

What would you like to submit?
Please upload a detailed video or photos of the affected area here.
Click or drag files here to add
Only photo, PDF or video files are allowed (max 50MB). Zip files are not allowed.
For in-store purchases, please upload the receipt.