my junior Pushchair Service Team

In principle, you have a 10-year warranty on pushchairs, buggies and child car seats. The statutory warranty of 2 years applies to all other products. It is important that you register your product if you ordered it through a specialist retailer or other websites. If you would like to find out more about the warranty, click here.

You can easily submit a warranty claim to my junior – here’s how:

1. Go to our online form

2. Complete the online form.

3. Upload your documents

4. Submit & wait for a response

This warranty covers selected servicing and replacement services for your pushchair or buggy, providing you with long-term peace of mind and mobility. It is important that you register your product – it only takes a moment via the service page.

Please send us an email to hello@my-junior.com or a WhatsApp message with the following details:

• Your order number

• The product you would like to return
• And the reason for the return

Alternatively, you can also reach us by phone on +49 241 90101780 – our service team will be happy to assist you personally.
Once we have received your message, we will send you the return label by email immediately. 

If the value of the goods is below €50 in Germany or below €100 in the EU, please send the product, with the enclosed return form and postage paid, to the following address: 

my junior Returns

am Parir 25

52379 Langerwehe